Privacy Policy for Sun Solar Pool Panels
Effective Date: 16 July 2025
Website: www.sunsolarpanels.co.za
Contact Number: 068 549 1030
At Sun Solar Pool Panels, your privacy is very important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, products, and services.
1. Information We Collect
We may collect the following types of personal information:
Full name
Contact information (phone number, email address, delivery address)
Payment details (processed securely through third-party payment gateways)
Purchase history
Website usage data (via cookies and analytics tools)
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate with you about your order or inquiries
Provide customer support
Improve our website, products, and services
Send occasional marketing or promotional messages (you can opt out anytime)
3. Data Protection
We take reasonable security steps to protect your personal information from loss, misuse, or unauthorised access. Payment information is processed through secure, trusted third-party gateways like Ozow or PayFast and is not stored on our servers.
4. Sharing Your Information
We do not sell your personal information. We only share it when necessary to:
Fulfil orders (e.g. with couriers or delivery services)
Comply with legal obligations
Improve our marketing or advertising (anonymised data only)
5. Your Rights
You have the right to:
Request access to the personal data we hold about you
Ask us to update or delete your information
Opt out of marketing emails or WhatsApp messages at any time
To do so, contact us at sales@sunsolarpanels.co.za or WhatsApp us at 068 549 1030.
6. Cookies and Tracking
Our website uses cookies to enhance your browsing experience, track traffic, and improve our site. You can disable cookies in your browser settings if you prefer.
7. Third-Party Services
Our website may contain links to third-party sites (such as payment processors or social media platforms). We are not responsible for their privacy practices, and we encourage you to read their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy occasionally. All updates will be posted on this page with a revised date.
If you have any questions or concerns about this policy or your personal data, please contact us directly.